Parent Portal

Password Reset

If you need to reset your password. Click the 'Forgotten Your Details' on the Portal login page.

For extra security, your new password will need to:

  • Be a minimum of 12 characters in length
  • Cannot be a password which has been used previously
  • Contain at least three characters from four of the following categories:
    • Uppercase letter (A-Z)
    • Lowercase letter (a-z)
    • Digit (0-9)
    • Special character (~`!@#$%^&*()+=_-{}[]\|:;”’?/<>,.)

Browser

Please ensure that your Web Browser is:

  • Windows: Chrome, Mozilla, Edge
  • Mac: Chrome, Firefox

Device

Unfortunately, all mobile devices including iPads are no longer supported therefore please use a desk computer or laptop.